Last updated: April 19, 2020

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (shipping, logistics and tracking service) operated by MozoKai (“Michel Kaozi”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

If we receive a package that you have sent to us and the shipping fees are not paid, your package can only remain in our warehouse for a maximum of 3 months.
After that period, if we still have not received your payment for shipping, we will conclude that you are abandoning this package (s) and that we have your agreement to  dispose of the product.

Article 1:

MK groups packages in proper containers to protect your product and to reduce your cost of shipping. The MK is only responsible for the package or the inventory list of packages shipped, and our declaration of Personal or Commercial Effects.

Article 2: The customer/sender certifies that the contents of the packages are neither dangerous for transport nor prohibited by the authorities. Failure to comply with the regulations will result in a fine and / or confiscation of the illegal goods by the authorities in force.

Article 3:

In the event of custom’s refusal, the customer will pay the additional fees before delivery to the addressee. Sometimes checking the weight on arrival is the only check taken into account if they trust the carrier. The recipient must countersign the shipping documents to obtain their package.

Article 4: MK goods dispatch services (courier and cargo) are governed by the Canadian Border Services Agency. By using our services, the customer acknowledges and accepts the application of the Canadian international general conditions and regulations for shipment. (The text of these general conditions will be delivered or sent free of charge to customers on request.)

Article 5: MK reserves the right to refuse certain goods, not to handle dangerous goods and to prohibit those which are determined in particular by national and international laws and provisions. Because of the volume of product shipped, MK handles packages without checking their content and the state thereof. Neither the verification of the contents provided and weights declared by the customer are obligatory for MK. MK as the shipper or the competent authorities have the right, if necessary, to check the contents of the items. In addition, the customer guarantees that the goods are packaged to ensure safe transport with regard to ordinary handling.

Article 6: MK as the shipper has complete freedom to determine the manner and means by which the goods will be transported. All the necessary information (addresses, etc., etc.) must appear clearly on any shipment. In the event of refusal of the goods by the recipient or authorities for any reason whatsoever, the customer will bear all the costs relating to the change of destination of the goods or possibly its repatriation and storage.

Article 7: All shipping cost are prepaid. If the shipping cost are not paid. MK has a lien on all goods transported for freight, customs duties, sums advanced and all other charges resulting from transport, handling and storage. MK also has a right of retention on the goods and is entitled to sell them in order to fully cover his costs,

Article 8: MK as the shipper can only be held liable for his faults and negligence in the performance of his shipping task, provided that these caused direct material or financial damage to the client, to the exclusion of any indirect damage, in particular economic. MK assumes no responsibility if the damage suffered is, if only in part, due to a case of catastrophes or the fault of a third party or the customer. When engaged, the sender’s liability is limited, unless expressly agreed otherwise, to $5 per kilo of gross weight damaged or lost, with a maximum of $5,000 per shipping task.

Article 9: Delivery times are not guaranteed by MK, unless otherwise agreed in writing in advance. The mere mention by the customer of a delivery period does not bind MK as shipper.

Article 10: To be admissible, any complaint must be sent to MK by registered letter within 14 days of dispatch or delivery. If the recipient neglects to take delivery, the period of 14 days begins when the goods concerned are made available to the person authorized to receive delivery.

Article 11: Any action for liability against MK is extinguished by prescription if it is not brought before a competent court within 6 months from the day on which the goods have or should have be delivered.

Article 12: Any disputes between MK and the customer will be governed by Canadian law and without prejudice MK may bring the dispute before another jurisdiction.

 Article 13: By placing and paying MK for shipping, you accept the terms and conditions of use of MK services

All our operations are subject to the general conditions listed in this context.

Our contractors acknowledge having full knowledge of said conditions and declare having accepted them.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of MozoKai and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by MozoKai.

MozoKai has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that MozoKai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Canada without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.